Contact Technical Support
Create technical support cases 24 hours a day by opening a WebCase:
| Phone Support |
| Region |
Language |
Phone** |
Support Hours* |
| North America |
EN |
1 800-255-7778 or +1 408-879-5199 |
M-F 7:00 -17:00 PST |
| Europe, Middle East and Africa |
EN, DE, FR |
00 800-5152-5152 or +353 1-461-5700 |
M-F 8:00 -17:00 GMT |
| India |
EN |
+91 40 6721 4444 |
M-F 9:30 – 17:30 IST |
| Japan |
JP |
+81-3-6744-7800 |
M-F 9:00 -17:30 JST |
| Korea |
EN |
+82 2-3144-0255 |
M-F 12:30 -20:30 KST |
| China |
CH (Mandarin), EN |
+86 21 51306130
+86 755 82370040 |
M-F 9:00 -18:00 CST |
| Taiwan |
CH (Mandarin), EN |
+886 2-8176-1060 |
M-F 9:00 -18:00 CST |
| Hong Kong |
CH (Mandarin), EN |
+852 3187-3855 |
M-F 9:00 -18:00 CST |
| Singapore |
EN |
+65 6407-3030 |
M-F 11:30 -19:30 CST |
| Rest of Asia |
EN |
+91 40 6721 4444 |
M-F 9:30 -17:30 IST |
| Corporate Switchboard |
EN |
+1 408-559-7778 |
M-F 9:00 - 5:00 PST |
* Support hours listed apply for both standard and daylight savings (summer) time. Please check the Technical
Support Holiday Calendar 2010 for support availability during holidays
in your region.
** 00 800-5152-5152 is a international free phone (toll free) number available in the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Ireland Israel, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and United Kingdom. All other countries must use +353 1-461-5700.
** For the numbers listed, '+' represents the International Direct Dialing (IDD) prefix of the country from which you are calling. Please consult your local telephone service provider for more information on specific IDD instructions.
Non-Technical Customer Support
Contact non-technical customer support for issues in obtaining a license for your software or IP product.
Direct all other inquires as follows:
- If you already have a license for your software or IP product, contact technical support as shown above.
- For order status inquiries or lead time information for all Xilinx products, contact your local sales representative.
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